Our priority is to get your order as fast as possible without sacrificing quality and accuracy. Once we receive your order, the standard delivery time will usually be 1 to 2 business days.

Delivery dates might be affected during public holidays. Charges of 18 AED will be applied for orders of 199 AED or less, and free shipping will be provided for orders above 199 AED.

All information about the status of your order will be sent by email. It is very important that you make sure to enter a valid email address when you place your order and check your emails regularly.

If you haven't received an order confirmation by email after completing your order, check your spam/spam inbox first.

If the spam/spam filter does not contain a PUMA email, please contact our customer support team at [email protected]

When your package is delivered to our delivery partner, you will receive a shipping confirmation by email. This shipping confirmation will contain a tracking number along with a link that you can use to track the status of your package online.

We accept the following payment methods:

- Debit Card

- Credit Card

- Apple Pay

- Tabby

- Tamara

- Pay On Delivery